Privacy Policy
Privacy at TriMark Solutions
TriMark Solutions partners with ExactTarget and is committed to protecting the privacy of our web site visitors and
clients. We uphold the highest industry standards in online privacy and permission marketing. For more information on
how TriMark enforces permission email marketing with our clients, please see our
Anti-spam policy.
Security and Privacy
TriMark's web site uses security measures to protect against the loss, misuse, and alteration of the information under
our control. We store the information in a database in a secure environment at our data center.We will never share, sell,
or rent individual personal information with anyone without your advance permission or unless ordered by a court of law.
Information submitted to us is only available to employees managing this information for purposes of contacting you or
sending you e-mails based on your requesting information.
Choice Opt-in
Our members and their subscribers are given the opportunity to 'opt-in' to having their information used for purposes not
directly related to our site at the point where we ask for the information.Users of our site will always be notified if their
information is being collected by any outside parties. We do this to ensure that our users can make an informed choice as to
whether or not they should proceed with services that require an outside party.
Information Tracked
At times we will use your IP address to help diagnose problems with our server and to administer our web site. We also may
track browser types to help us understand our visitors' needs related to our web site design.There is an optional section of
our web site where input forms require your name, company, and e-mail address. This form provides the ability to opt-in to
receiving future emails of any sort from TriMark Solutions If you opt-in to receiving email communications from us, then we
may send information to you on our products or services.You may review and change your information with us at any time by
clicking on the "modify profile" link or similar found at the bottom of emails sent via our system, or by contacting us at
privacy@trimarksolutions.com.
Cookies
Client-side cookies are used to verify the login status of customers using products or services linked directly with our
website. Usage of a cookie is in no way linked to any personally identifiable information while on our site. If a user rejects
the cookie, they may still use our site; however, the user may not be able to access all areas of our site.
Links to other Websites
TriMark Solutions is not responsible for the privacy practices or the content of any other web sites to which we link.
Notification of Changes
TriMark Solutions will notify its members and users via email if we make any changes to our privacy policy. Any new policy
will be posted on our site at least one week prior to its taking effect. If at any point we decide to use personally identifiable
information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users
will have a choice as to whether or not we use their information in this different manner.
Privacy Policy Effective Date: November 10, 2003
If you have any questions about this privacy statement or this web site, please contact us at:
privacy@trimarksolutions.com
Safe Harbor Data Privacy Notice
TriMark Solutions, LLC ("TriMark") adheres to the Safe Harbor Principles published by the U.S. Department of Commerce
(the "Safe Harbor Principles") with respect to personal information (as defined below) it receives from the European Union.
This notice outlines our general policy and practices for implementing the Safe Harbor Principles, including the type of
information to which this notice applies, how we use personal information, and the choices individuals have regarding our use
of, and their ability to correct, that personal information. If there is any conflict between the policies in this notice and
the Safe Harbor Principles, the Safe Harbor Principles will govern.
This notice applies to all personal information we handle, including on-line (except as noted below), off-line, and manually
processed data. For purposes of this notice, "personal information" means data that:
- is transferred from the European Union to the United States;
- is recorded in any form; and
- is about, or pertains to, a specific individual who is identified in,
or is identifiable from, the data.
"Sensitive information" is a subcategory of personal information. Sensitive information is defined as personal information
specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade
union membership, or the sex life of the individual. Sensitive information also includes personal information received from a
third party where the third party treats and identifies it as sensitive.
Safe Harbor Principles Regarding Personal Information
Notice and Choice
We notify individuals about the personal information we collect from them, how we use it, and how to contact us with privacy
concerns. We obtain personal information only as permitted by the Safe Harbor Principles or with the consent of the individual
affected. Consent for personal information to be collected, used, and/or disclosed in certain ways may be required in order for
an individual to obtain or use our services. To the extent permitted under the Safe Harbor, we reserve the right to process
personal information in the course of providing professional services to our clients without the knowledge of individuals
involved.
Disclosures and Transfers
We do not disclose personal information to third parties, except when one or more of the following conditions is true:
- We have the individual's permission to make the disclosure;
- The disclosure is permitted by law or mandatory professional standards;
- The disclosure is reasonably related to the sale or other disposition of all or part of our business or assets;
- The personal information to be disclosed is publicly available;
- The party to whom the disclosure is made controls, is controlled by, or is under common control with TriMark Solutions;
- The disclosure is reasonably necessary for the establishment or maintenance of legal claims; or
- The disclosure is to persons or entities for whom we are providing services, provided the disclosure is consistent with
the purpose for which the personal information was obtained.
- We will comply with the Safe Harbor Principles with respect to disclosures of sensitive information, including, when
applicable, obtaining the explicit consent of the individual prior to disclosing sensitive information to a third party
or using sensitive information for purposes other than those for which it was originally collected or subsequently authorized
by the individual. Transfers of information permitted under this notice, either to third parties or within TriMark Solutions,
include the transfer of data from one jurisdiction to another, such as transfers to and from the United States of America.
Data Security, Integrity, and Access
We employ physical, electronic, and managerial measures, including education and training of our personnel, designed to
provide the personal information in our possession with reasonable protection from accidental loss or destruction, improper use,
alteration, or disclosure. Personal information collected or displayed through a Web site is protected in transit by industry
standard encryption processes. However, we cannot guarantee the security of personal information accessible on or transmitted via
the Internet.
We process personal information in ways compatible with the purpose for which the personal information was collected, or as
otherwise authorized by the individual. To the extent necessary for such purposes, we take reasonable steps to make sure that
personal information is accurate, complete, current, and otherwise reliable with regard to its intended use.
If an individual becomes aware that personal information we maintain about that individual is inaccurate, or if an individual
would like to update or review his or her personal information, the individual may contact us using the contact information below.
As a security precaution, we may request that the individual provide identifying information such as name, address, birth date,
and/or social security number. In addition, we may limit or deny access to personal information where providing such access would
be unreasonably burdensome or expensive in the circumstances, or as otherwise permitted by the Safe Harbor Agreement. In some
circumstances, we may charge a reasonable fee, where warranted, for access to personal information.
Accountability and Enforcement
We established a program to monitor our adherence to the Safe Harbor Principles and to address questions and concerns regarding
our adherence. This program will include a statement, at least once a year, signed by our authorized representative, verifying our
adherence to the Safe Harbor Principles. We encourage interested persons to raise any concerns with us using the contact
information below.
With respect to any dispute relating to this notice that cannot be resolved through our internal processes, we will cooperate
with competent European Union data protection authorities and comply with the advice of such authorities. In the event that we or
such authorities determine that we did not comply with this notice, we will take appropriate steps to address any adverse effects
and to promote future compliance.
Amendment
We may amend this notice from time to time by posting a revised notice on this Web site, or a similar Web site that replaces
this Web site. If we amend the notice, the new notice will apply to personal information previously collected only insofar as the
rights of the individual affected are not reduced. So long as we profess to adhere to the Safe Harbor Principles, we will not
amend this notice in a manner inconsistent with the Safe Harbor Principles.
Information Subject to Other Policies
We are committed to following the Safe Harbor Principles for all personal information, as that term is defined herein. Other
information we receive may be subject to policies that may differ in some respects from the policies set forth in this notice.
Certain of our Web sites have their own privacy policies that apply specifically to those Web sites. Those policies may be
accessed through the Web sites in question. Information relating to present or former TriMark Solutions personnel is subject
to our policies concerning personnel data privacy, which are available to present and former TriMark Solutions personnel upon
request. Information obtained from or relating to clients or former clients is further subject to the terms of any privacy
commitment made to the client, any agreements with the client, and/or any applicable laws and professional standards.
Contact Information
DMA Safe Harbor Program
European Consumer Contact Information
Safe Harbor Line
Direct Marketing Association
1111 19th Street, NW - Suite 1100
Washington, DC 20036
Email: safeharbor@the-dma.org
For further information, please contact us.
TriMark Solutions, LLC.
5226 Echo Ridge Rd
Raleigh, NC 27612
Fax: (919) 573-0878
Or TriMark's email software provider:
ExactTarget, Inc.
20 North Meridian Street
Suite 200
Indianapolis, Indiana 46204, USA
Fax: (317) 396-1592
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