Call Tracking & Monitoring

With Call Tracking software you will be able to playback and review customer-employee phone conversations, which may aid your business in improving closing ratios or in training sales-focused employees. Call Tracking software offers advertisers and customer service managers the right tools to compete and generate results without spending too much of your marketing budget on quality control. Collecting ROI statistics on marketing campaigns has become a valuable method in determining the great products from the rest. Call Tracking software may be one of the most beneficial marketing tools that you are not utilizing for your online / offline marketing & advertising campaigns.

3 Key Benefits for Utilizing Call Tracking Software are:

1. Customer Service Quality Control
2. Tangible ROI Statistics for Advertising Investments
3. Improving Customer-Employee communication

TriMark offers clients two separate call tracking solutions depending on their level of desire and need.

Software-Only Solution

If you are a business seeking the opportunity to track calls, then tracking numbers can be setup through our call tracking portal. This solution is a pay as you go product, where numbers and minutes used are purchased a la carte. Individual phone numbers can be purchased for a one-time setup fee of $250 + $95 per month (which include 150 bulk minutes).

Software & Monitoring Solution

Interested in investing in a company that not only has the time and capability of listening, tracking, and monitoring your calls, but also reporting back any information necessary for the overall success of your business? Our call monitoring solution begins at $295 per month and includes 1 phone number + 150 minutes used.

Interested in learning more about TriMark Call Tracking software & monitoring? Contact us today at 919-785-2275 x150, or by completing the inquiry form on this page.